This listing is for replacing a broken chain. While we stock the highest quality chain, sometimes toddlers, groceries or puppies get a hold of them causing them to break.
Please select the metal and length you would like to have replaced. You can choose to have it repaired by w+b (select Mail In) or just have the chain mailed to you for you to repair (select No repair).
PLEASE NOTE: If you select No Repair, it is important to know that the blanks from your necklace will not simply slide on to the chain. You will have to use needle-nose pliers or something of the like to repair your necklace. w+b does not assume responsibility for blanks that may get lost due to improper repairs done by the customer. We strongly advise that you mail in your necklace for proper repairs.
Instructions for Mail In Repair:
- Purchase this listing for the metal and length needed
- Package broken necklace (including blank and broken chain if you have it) inside of a plastic bag before shipping in a bubble mailer or envelope
- Mail to 2715 Springway Drive Charlotte NC 28205
- I will repair your necklace and ship it back to you as soon as I can!